Last Updated: July 4, 2025
These terms govern your use of SuperNote. Please read them carefully as they contain important information about your rights and responsibilities.
Quick Overview
- SuperNote is an AI-powered note-taking app for personal and educational use
- You retain ownership of your content while granting us limited processing rights
- AI features use third-party services (OpenAI, Google) with privacy protections
- Premium features require subscription with clear refund policies
- We have zero tolerance for illegal or harmful content
1. Acceptance & Agreement
Welcome to SuperNote! By downloading, installing, or using our application, you agree to be bound by these Terms of Service ("Terms").
What This Means:
- These Terms form a legally binding agreement between you and SuperNote
- If you disagree with any part, you must discontinue use immediately
- Continued use after updates constitutes acceptance of new terms
- You must be legally capable of entering into binding agreements
2. Service Description & Features
Core Features:
- AI-powered note generation and summaries
- Document processing (PDF, Word, Google Docs)
- Video content analysis (YouTube, TikTok)
- Voice recording and transcription
- Interactive quiz creation
- Cross-device synchronization
AI-Powered Tools:
- Smart content summarization
- Automatic quiz generation
- Text-to-speech conversion
- Content organization and tagging
- Study plan recommendations
- Progress tracking and analytics
Service Limitations:
- AI Accuracy: AI-generated content may contain errors or inaccuracies
- Availability: Service may be temporarily unavailable for maintenance
- Third-Party Dependencies: Some features rely on external AI services
- Usage Limits: Fair use policies apply to prevent system abuse
3. User Accounts & Eligibility
Eligibility Criteria:
- Age Requirement: Must be at least 13 years old (16 in EU)
- Legal Capacity: Must have legal authority to enter agreements
- Jurisdiction: Not prohibited from using our services in your location
- Compliance: Agree to follow all applicable laws and regulations
Account Security:
- Provide accurate and complete registration information
- Maintain the security and confidentiality of your credentials
- Notify us immediately of any unauthorized access
- You're responsible for all activities under your account
- One account per person - no account sharing or selling
4. Acceptable Use Policy
You agree NOT to use SuperNote for:
Legal Violations:
- Illegal content or activities
- Copyright or trademark infringement
- Privacy violations or unauthorized data collection
- Fraud, scams, or deceptive practices
Security & Abuse:
- Hacking, cracking, or system exploitation
- Malware, viruses, or harmful code
- Spam or unsolicited communications
- Denial of service or network attacks
Harmful Content:
- Harassment, bullying, or threatening behavior
- Hate speech or discriminatory content
- Violence, self-harm, or dangerous activities
- Adult content or sexually explicit material
Commercial Misuse:
- Unauthorized commercial use or resale
- Competing services or reverse engineering
- Automated access without permission
- Circumventing usage limits or restrictions
Enforcement Actions:
Violations may result in:
- Warning: First-time minor violations
- Content Removal: Deletion of violating content
- Account Suspension: Temporary access restriction
- Account Termination: Permanent ban for serious violations
- Legal Action: Law enforcement involvement when appropriate
5. Content & Intellectual Property
Your Content Rights:
You Retain Ownership Of:
- Original notes and documents you create
- Files and media you upload
- Personal information and data
- Creative works and intellectual property
License You Grant Us:
- Process content for AI features
- Store and sync across your devices
- Backup and maintain data security
- Provide customer support
Our Content Rights:
SuperNote Owns:
- SuperNote application and software
- AI algorithms and technology
- User interface and design
- Trademarks, logos, and branding
You May Not:
- Copy, modify, or distribute our software
- Reverse engineer or decompile our code
- Use our trademarks without permission
- Create derivative works
Content Responsibility & DMCA:
Your Representations:
- You own or have rights to all content you upload
- Your content doesn't infringe third-party rights
- You're authorized to grant the licenses described above
- Your content complies with applicable laws
DMCA & Copyright Claims:
To report copyright infringement, contact us at:
- Email: legal@supernote.app
- Subject: "DMCA Takedown Request"
- Include: Detailed description, proof of ownership, contact information
6. AI Services & Third-Party Integrations
SuperNote uses third-party AI services to enhance your experience:
AI Providers:
- OpenAI: Text generation and summarization
- Google AI: Document analysis and processing
- ElevenLabs: Text-to-speech conversion
- Deepgram: Audio transcription services
Important Disclaimers:
- AI responses may contain errors or inaccuracies
- We don't control third-party AI behavior
- AI content should be reviewed before use
- No guarantee of AI availability or performance
7. Subscriptions & Payments
Free vs Premium:
- Free: Basic note-taking and limited AI features
- Premium: Unlimited AI processing, advanced features
- Pricing: Displayed in-app and subject to change
- Trials: Free trial periods may be offered
Billing & Renewals:
- Subscriptions auto-renew unless cancelled
- Billing handled by App Store/Google Play
- Cancellation takes effect at next billing cycle
- No refunds for partial billing periods
Refund Policy:
Refunds are processed according to platform policies:
- App Store: Apple's refund policy applies
- Google Play: Google's refund policy applies
- Direct Billing: Contact us within 30 days for refund requests
- Pro-rated Refunds: Not available for partial periods
Refund Requests: Contact billing@supernote.app with your order details.
8. Privacy & Data Protection
Your privacy is fundamental to our service. Our comprehensive Privacy Policy details how we:
Data Collection:
- What information we collect
- How we use your data
- When we share information
- Your control over data
Data Protection:
- Encryption and security measures
- Data retention policies
- International transfer safeguards
- Your rights and choices
9. Service Availability & Modifications
App Updates:
- We may update features, functionality, and user interface
- Updates may be automatic or require manual installation
- Continued use constitutes acceptance of updates
- Some updates may require newer device specifications
Service Availability:
- We strive for 99.9% uptime but don't guarantee continuous availability
- Planned maintenance will be announced when possible
- Emergency maintenance may occur without notice
- Third-party service outages may affect functionality
Feature Changes:
- Features may be added, modified, or removed
- Major changes will be communicated in advance
- Legacy features may be deprecated with notice
- Premium features may change subscription tiers
10. Account Termination
Voluntary Termination:
- Delete your account anytime in app settings
- Export your data before deletion
- Subscription cancellation required separately
- Data deletion follows our privacy policy
Involuntary Termination:
- Terms violations or prohibited activities
- Suspected fraud or security threats
- Extended periods of inactivity
- Legal or regulatory requirements
Effect of Termination:
- Immediate loss of access to account and content
- Data deletion according to privacy policy
- No refunds for remaining subscription periods
- Survival of certain terms (intellectual property, indemnification)
11. Legal Disclaimers & Limitations
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
We Disclaim All Warranties Including:
- Merchantability: Fitness for commercial use
- Fitness for Purpose: Suitability for your specific needs
- Non-Infringement: Freedom from third-party claims
- Accuracy: Correctness of AI-generated content
- Reliability: Uninterrupted or error-free operation
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPERNOTE SHALL NOT BE LIABLE FOR:
Types of Damages:
- Indirect or consequential damages
- Loss of profits or revenue
- Loss of data or content
- Business interruption
Damage Caps:
- Total liability limited to $100 USD
- Or amount paid in last 12 months
- Whichever is greater
- Some jurisdictions may not allow limitations
12. Indemnification
You agree to defend, indemnify, and hold harmless SuperNote from claims arising from:
- Your use or misuse of the Service
- Your violation of these Terms
- Your violation of third-party rights
- Content you upload or share
- Your negligent or wrongful conduct
Coverage includes: Legal fees, court costs, and settlement amounts.
13. Governing Law & Disputes
Governing Law:
- These Terms are governed by the laws of Delaware, USA
- Federal laws apply where applicable
- Excludes conflict of law provisions
- Some local consumer protection laws may still apply
Dispute Resolution:
- Informal Resolution: Contact us first to resolve disputes
- Arbitration: Binding arbitration for unresolved disputes
- Class Action Waiver: Individual disputes only
- Small Claims Court: Allowed for qualifying disputes
14. Updates & Changes
We may update these Terms to reflect changes in our service, legal requirements, or business practices.
How We Notify You:
- Material Changes: Email notification + in-app notice
- Minor Changes: Updated "Last Modified" date
- Notice Period: 30 days before material changes take effect
- Continued Use: Constitutes acceptance of new terms
Disagreement: If you disagree with changes, you may terminate your account before they take effect.
15. Contact & Support
General Support:
Legal & Business:
Business Information:
- Company: SuperNote Technologies, Inc.
- Website: supernote.app
- Business Hours: Monday-Friday, 9 AM - 6 PM EST
Thank you for choosing SuperNote! We're committed to providing a secure, powerful, and user-friendly note-taking experience. These terms help ensure a positive environment for all users.
Questions about these terms? We're here to help - just reach out anytime.